IT Services
What we help with.
Beyond selling gear, Enigma Bytes runs the boring important stuff so your business doesn't have to think about it.
Cloud hosting
Website, email and app hosting with backups, monitoring and 24/7 uptime.
Hardware support
Diagnosis, repair and replacement for laptops, desktops, servers and peripherals.
Software support
Windows, macOS, Office 365, antivirus, drivers — we sort it out.
Installations
On-site setup for networks, workstations, printers and access points.
CCTV install & config
Full CCTV rollout: cameras, NVR, cabling and remote-view app setup.
Remote helpdesk
Fast remote assistance for the day-to-day issues that keep stopping work.
Support
Open a ticket.
Open a ticket and one of our technicians will jump on it. Average first response: under 2 hours during business days.
Product help
Setup, drivers, RMA and warranty on things you bought from us.
Break-fix & installs
Book a technician for on-site work or remote diagnosis.
Managed services
Ongoing support contracts for cloud, hosting and infrastructure.